Real-Time Reward Feedback That Drives Smarter Decisions

46% of employees would give up a 10% pay rise for better wellbeing benefits

(Source: Mercer)

That’s the kind of insight most organisations miss when they make reward decisions in a vacuum. Too often, companies invest heavily in pensions or bonuses without asking a critical question: What do our employees actually value?

When reward budgets are under scrutiny, a feedback-driven strategy becomes essential. By collecting employee input on the benefits that matter most, businesses can realign their reward mix, improve engagement, and unlock more value from the same spend.

With uFlexReward’s Feedback Module, organisations don’t just guess. They know.

Understanding the Feedback Module

For HR and Reward leaders under pressure to prove ROI on every benefit and optimise cost allocation, one key question remains: Do employees actually value what we’re offering them?

The uFlexReward Feedback Module provides a clear answer by capturing real-time, personalised feedback from employees on the rewards they actually receive. Unlike broad annual engagement surveys or once-a-year pulse checks, this always-on tool allows organisations to pinpoint exactly which benefits resonate and which fall flat.

Understand Value, Not Just Cost

While reward teams have long had access to cost data, measuring perceived value has remained elusive. The Feedback Module closes that gap. Employees rate individual benefits, such as pensions, healthcare, and wellbeing perks, using a simple interface. Think of it as a “smiley face” scale with an optional comment box. AI-powered analysis then turns this input into insight, helping HR leaders:

• Identify underused or low-value rewards that could be reduced or redesigned
• Respond quickly to declining sentiment around specific benefits or vendors
• Justify changes in benefit strategy with real-time, employee-driven evidence

Built for Action, Not Just Analysis

Clients have used this feature to reduce costs intelligently by cutting low-impact perks while protecting what matters most. Others use it as negotiation leverage when renewing vendor contracts, especially when sentiment drops due to service issues. The feature’s real-time nature means organisations are not waiting a year to uncover problems they could solve immediately.

‍

What Makes It Different

• Personalised: Feedback is collected only on rewards the employee actually receives
• Always-on: Sentiment data is captured in real time, not through one-off surveys
• AI-enhanced: Qualitative feedback is summarised instantly for faster action
• Data-backed: Cost and sentiment data combine to show clear reward ROI

Business Value at a Glance

• Save money: Focus spend where it matters most
• Improve decision-making: Make changes with evidence, not assumptions
• Empower local teams: Give benefit managers the insight they need to act confidently

"Know which rewards matter, and fund them."

That is the core promise of the uFlexReward Feedback Module.

‍

Let’s talk about making your reward strategy employee-led.

‍Contact us to see how the Feedback Module fits into your goals.